Customer Service Representative - Specialty - WORK FROM HOME Job
Job Description Job Attributes+
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Job ID
960684
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Req #
1325109BR
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Job Location
9310 SOUTHPARK CENTER LOOP
Orlando, FL 32819, US -
Job Category
Call Center
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Job Type
Full Time
Job Description
Are you interested in a work from home opportunity and live within the state FL? CVS Health, a Fortune 5 company, has an exciting opportunity in Orlando for an Inbound Customer Service Representative working on our Specialty Pharmacy team! In this role you will support our specialty patients who are in need of life sustaining medications. Come join us to help others on a path to better health as a Customer Service Representative. The typical calls that you will receive include prescription refills, order status, and insurance coverage.
Our specialty pharmacy employees promote a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the patients’ questions on the first call. If you get satisfaction by knowing that you have helped someone, apply today.
Do you enjoy working telephonically and enjoy managing multiple applications and have a passion for helping others? We provide the comprehensive training to set you up for success. We also offer incredible advancement opportunities so you can grow within the pharmacy or move to another role within CVS Health.
Work from home opportunities are a unique way to provide customer service. To be eligible to work from home you must meet specific requirements such as; an enclosed space with a door, internet capability with an upload speed of 5 and a Download speed of 25, and an environment free of distractions.
We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
Our application process is 2 simple steps:
1. Apply on line
2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position
Required Qualifications
• One year of Customer Service experience
• Six months of high volume customer service experience working in Windows, Microsoft or another application
Preferred Qualifications
• Prior Healthcare experience with benefits, insurance, prescriptions
• Telephonic customer service experience
Education
• Verifiable High School Diploma, GED, or equivalent
Additional Information
Who We Are
We’re a values-based organization focused on helping people on their path to better health. Here, you’ll work alongside former members of the military and current reservists and members of the National Guard. Bring your unique skills to our industry, and we look forward to helping you grow your career.
We offer opportunities at all levels for U.S. Veterans and will enforce the Uniformed Service Employment and Reemployment Rights Act (USERRA).
Also, if you’re a Reservist member of the National Guard, be assured that you’ll have a job at CVS Health when you return from deployment. And, even though your civilian job may differ from your military job, we have many opportunities that may be right for you.
We recognize the value of military spouses bring to our company and continue to look for ways to help you find employment.
Explore our career areas and learn more about continuing your mission to help others.
